faqs and return policy
Q: HOW do sizes run?
Please refer to the product info of each product for sizing info. Generally speaking, women’s styles will be smaller and more snug - I always suggest sizing UP.
For Unisex styles, tee shirt sizes based on chest to fit are as follows:
Extra Large: 46"-49"
Q: WHen will my order ship?
All orders ship from the U.S. within approximately one week from the date of purchase. U.S. orders should arrive 3-7 business days after your items have shipped. International orders can take from 10 days to 2 months to arrive. Surfer Girls Kick Ass is not responsible for any customs or import taxes that may apply. You will get a shipping notification email (sometimes in your spam folder) once your order has shipped. Please be sure your shipping information is written out correctly at the time of check out. We currently do not offer refunds or replacements for items sent to the wrong address.
Q: do you ship internationally?
Yes! We currently ship to: Canada, Australia, Japan, UK, Ireland, France, Germany, Mexico, New Zealand. If we do not ship to your country, please contact Tiffany at firstname.lastname@example.org and we’ll see what we can do!
Q: do you offer returns/exchanges?
Unfortunately we are unable to offer returns/exchanges at this time. Please contact us at email@example.com if you are unsatisfied with your order for any reason at all. Thank you for your understanding.
Q: do you offer wholesale?
For any questions about wholesaling, please contact Tiffany at firstname.lastname@example.org . We look forward to working with you!
Q: is your apparel ethically made?
Yes! Our apparel is manufactured by Bella + Canvas, which has gone through and extensive application to be WRAP certified, and by Royal Apparel whose social and eco responsibility you can read about here.